What makes the Tibetan themed Hotel Utse, situated in a prime location of Thamel, so extraordinary is that you are likely to carry back quite an experience even if you pay just pay for your room. Perhaps that is why Utse gets about 80% of its gets through referrals and repeat clients.
The "caring for the customer" rating is an aggregate score for the five parameters we survey (welcome, the service, charm, cleanliness/maintenance and overall experience/value for money. There must be a minimum of 3 traveller ratings we can average before we display a rating for the property. We also age traveller ratings and discard any that are over twelve months old.