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Kathmandu Resort Hotel

Address: Sagarmatha Bazaar, Thamel, Kathmandu view map
Acclaimed for its decor as well as excellent services, Kathmandu Resort Hotel has brought itself into the limelight, attracting tourists who look for the real experience rather than fancy objects while visiting a new place. Everything at KRH has been designed for your comfort as well as viewing pleasure, not to mention the versatile in-house restaurant, the well-stocked bar and the excellent room service. After all, you deserve to be pampered when you are a guest of the capital city of Nepal.

Caring For The Customer

The "caring for the customer" rating is an aggregate score for the five parameters we survey (welcome, the service, charm, cleanliness/maintenance and overall experience/value for money. There must be a minimum of 3 traveller ratings we can average before we display a rating for the property. We also age traveller ratings and discard any that are over twelve months old.

Kathmandu Resort Hotel   has an average customer care rating of 3.23 (out of a possible 5). The scores for each parameter are:
  • 2.86
  • 3.57
  • 3.29
  • 3.57
  • 2.86
Traveller Feedback

Mr Peter A.
- United States
on 27 Nov 2012
Way over priced for the quaiity. Got much better later for half the price. No hot water. Buggy rooms, loud, etc...

The pictures in the website must have been taken 50 years ago.
Mr Shahan Parwaiz S.
- Pakistan
on 15 Nov 2012
Both the hotels that i stayed in was nice. Spacious room, service was good.
Would like to thanks the Staff of outdoor team for the service provided.
Ms Anita B.
- Sweden
on 25 Nov 2011
I think the overall cleanliness should improve. It would be of great value if the sheets and towels vere feeling clean and without spots.
Mr David S.
- Israel
on 18 Oct 2011
On the first night the aircondition didn't work.
On the second day we got a room where water were going down from the ceiling in the bathroom.
Ms Sue Hwey T.
- Malaysia
on 27 Aug 2011
i was given a room on a floor together with a group of korean tourists and they were running back and forth to each other's room and talking and shouting loudly on the corridors the whole night. even the hotel staff were talking loudly on the corridors in the morning! and the room was facing the street below, which was very noisy too! not a good sleep experience!
Mr Petrus N.
- South Africa
on 28 Mar 2011
There were no carpet on the floor, the room was not as good as other rooms in the hotel. It was not clean, and I did not get a twin room as I requested,
Mr Richard P.
- United Kingdom
on 29 Mar 2010
There was not always hot water in the morning, and when there was it took about 15 minutes for it to arrive. Three times there were no towels supplied and had to be requested.
In spite of this the staff were very friendly, and the breakfasts were great!

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